This article was featured in the Surf Coast Times, Celebrating Seniors special feature April 24 2026.
As the aged care industry continues to adapt to the Support at Home Program, it’s more important than ever to recognise not only the contributions of older Australians, but the importance of care that supports people to live well, on their own terms.
At Country to Coast Home Care, that philosophy remains simple: care is built on trust, connection, and respect.
“Celebrating and caring for seniors is about honouring individuality,” said Managing Director and Founder, Lucy Lincoln.
“Every person has their own story, and our role is to support them in a way that preserves dignity, independence and joy.”
As demand for home care grows, more families are seeking providers who are deeply connected to the local community.
Country to Coast continues to stand out through its personalised, relationship-led approach.
“We are proudly local, and that focus matters because it allows us to be responsive, flexible and genuinely connected to the people we support,” Ms Lincoln said.
This commitment has also seen the organisation recognised as an employer of choice, even as the sector navigates increasing reform and operational complexity.
“We are incredibly proud of our team and the service we have built,” Ms Lincoln said. “When our people feel supported and valued, that flows directly to our clients.”
This leadership is reflected in the upcoming INVOX National Support at Home Conference, where Country to Coast General Manager, Kerri Caspall will present on the topic of a workforce performing well under pressure.
“We are honoured to have Kerri speaking,” Ms Lincoln said. “It is a recognition of the strength of our services and what it takes to deliver high-quality care, while also being a great place to work.”
As the sector evolves, Country to Coast remains focused on what matters most: people, community, and care that puts individuals at the forefront.
Country to Coast Home Care Services is an award-winning and locally operated home care service provider, offering Government-funded support at home, and private care services for seniors.
Country to Coast provides home care services in Aireys Inlet, Anglesea, Bellbrae, Bells Beach, Jan Juc and Torquay.
Services include light gardening, personal care, cleaning, Allied Health, Nursing, respite and more.
For more information, please visit ctchomecare.com.au or 5263 1567.