We support locals with home care services
We are an award winning home care service provider that is ‘by locals, for locals’.
We offer Government-funded support at home, and private care services, to help Surf Coast seniors continue living at home.
Locals Who Care – That’s the Country to Coast Difference
We believe that everyone deserves to age with choice, connection and care. As featured in the Surf Coast Times, we’re passionate about celebrating seniors and aim to make sure every individual receives support that respects their independence and honours their life experience.
Our team lives and works in the region, which means we are always nearby and ready to help—no call centres or interstate head offices. We take the time to get to know you directly, and aim to make you feel safe, seen, and valued.
Why Choose Us?
✅ Locally Owned and Operated on the Surf Coast Only
🏆 Award-Winning Home Care Provider
🤝 Personalised, Relationship-Based Care
🌿 Flexible Services, Designed Around You
💬 Real People, Real Connections
What our clients say
Our consumer survey indicates 91.5% of our clients are Very Satisfied with the home care services we have provided:
- Very Satisfied 91.5%
- Somewhat Satisfied 6%
- Neither Satisfied or Dissatisfied 1.25%
- No answer 1.25%
Community and connections
Watch our video to see our community, connections and real people.
““I wouldn’t have made it through without your support.
I am not just saying this to be pleasant – I really mean it.”
“I would like to say a huge thank you to all of the team at Country to Coast for your help, care and compassion with Mum.
Country to Coast is a great home care provider, who has always been responsive, caring and happy to go a little bit beyond the basic service.”
“I highly recommend Country to Coast. They offer a particularly high standard of service. Keep in regular contact to assess our needs. They are always very approachable. The carers they have provided us with have helped so much with Joan, which in turn has enabled us to keep Joan at home as she is in need of a lot of care and understanding. It is like welcoming our own family when I greet them at our front door. They offer a friendly and efficient much appreciated service.”
How to get started
You can purchase services directly with us, or can help you apply for a Government subsidy:
Step 1
Contact My Aged Care who discuss your needs with you and refer you for an assessment. You can also apply online.
Step 2
You are assessed by the Aged Care Assessment Team.
Step 3
If eligible, you will receive a letter information about the services you’re approved to receive.
Step 4
Once you are approved, you need to choose a service provider (we are an approved provider) and discuss your needs.
Step 5
Start receiving your services.